Privacy Policy 

Effective Date: 27/05/2025

This Privacy Policy explains how we collect, use, and protect your personal data when you visit https://petsweetjoy.com or purchase our digital products.

 

1. Who We Are

We are PetSweetJoy, a small creative business based in the Netherlands.
Our website address is: https://petsweetjoy.com
For any privacy-related concerns, you can contact us at: contact@petsweetjoy.com

 

2. What Data We Collect and Why

a) Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) of your email address may be sent to the Gravatar service. Their privacy policy: https://automattic.com/privacy/

b) Purchases

When you buy a digital product, we collect personal data such as:

  • Name

  • Email address

  • Billing details (only what is required by the payment provider)

  • Purchase information (products bought, transaction ID)

This data is used to:

  • Deliver your product

  • Provide customer support

  • Comply with tax or legal obligations

We do not store or process your credit card information directly. Payments are handled securely via third-party providers (e.g., Stripe, PayPal).

c) Email Subscriptions

If you sign up for our newsletter, we store your name and email address for the purpose of:

  • Sending occasional updates, product news, and exclusive offers
    You can unsubscribe at any time using the link in any email.

d) Cookies

We use cookies to enhance your experience, including:

  • Remembering your preferences

  • Tracking visits and performance (analytics)

  • Enabling shopping cart functionality (if used)

You may refuse the use of cookies through your browser settings.

e) Analytics

We may use tools such as Google Analytics or Pinterest Analytics to understand visitor behavior (e.g., most visited pages, referral sources). This information is anonymized and used for internal purposes only.

 

3. Embedded Content from Other Websites

Articles may include embedded content (e.g. videos, images). Embedded content from other sites behaves as if you visited that external site.
These sites may collect data about you, use cookies, and track your interaction. We are not responsible for third-party privacy policies.

 

4. Data Sharing

We do not sell, rent, or trade your personal data.

We only share data with:

  • Service providers (payment processors, email services) strictly for business operations

  • Legal authorities, if required by law

 

5. Data Retention

We retain your data as long as necessary to fulfill the purposes described above:

  • Comments: indefinitely

  • Purchase data: for legal and tax records (usually 7 years under Dutch law)

  • Email list: until you unsubscribe
    You may request deletion of your data at any time (see Section 6).

 

6. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion

  • Withdraw consent at any time

  • Object to processing under specific conditions

  • File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

To request data access or deletion, please contact: contact@petsweetjoy.com

 

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

 

8. Children’s Privacy

Our website and products are not intended for children under 16. We do not knowingly collect data from minors.

 

9. Changes to This Policy

We may update this Privacy Policy occasionally. The date of the last update will always be shown at the top.

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